GE8077 - Total Quality Management Unit-3 Two marks

Subject Name: Total Quality Management

Subject Code: GE8077

B.E. Aeronautical/EEE/Civil/Mech/Mechatronics/CSE/others Dept - semester 07

B.E. Automobile/ECE/BME/Production/Medical Electronics/others Dept - semester 05

B.Tech. Chemical/I.T/Textile/Fashion/Bio-tech/others Dept - semester 07

Anna University Regulation 2017 B.E. Aeronautical/EEE/Civil/Mech/Mechatronics/CSE/others... Dept 7th semester & B.E. Automobile/ECE/BME/Production/ME/others... Dept 5th semester & B.Tech Chemical/I.T/Textile/Fashion/Bio-tech/others... Dept 7th semester GE8077 (Total Quality Management) 2 marks for 3rd unit is provided below. GE8077 all units 2 marks, Total Quality Management all units notes & syllabus are listed down for students to utilize it for scoring maximum marks with our study materials.

1.List the seven tools of quality. (or) Mention traditional tools of quality.

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2.What is a flow chart?

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3.What is check sheet?

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4.When do we use the check sheet?

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5.What are the types of check sheets commonly used?

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6.What is histogram?

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7.What is cause and effect diagram?

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8.Under what situations, one can use cause and effect diagram?

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9.What are the uses of CE diagram? (or) How cause and effect diagram used in TQM?

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10.What is Pareto diagram?

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11.What are the purposes of Pareto diagrams?

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12.What is stratification?

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13.Mention the use of stratification chart in TQM.

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14.What is scatter diagram?

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15.How is a scatter diagram used?

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16.Mention the use of control chart?

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17.Distinguish between variables and attributes.

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18.What are the types of control charts?

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19.Differentiate between control charts for variables and attributes.

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20.Write the specific use of np-chart.

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21.Define process capability.

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22.Mention the importance of process capability.

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23.List out the new seven management tools.

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24.What is affinity diagram?

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25.When do we use affinity diagram?

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26.What is relationship diagram?

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27.When do we use relationship diagram?

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28.What is tree diagram?

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29.When do we use tree diagram?

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30.What is matrix diagram?

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31.When do we use matrix diagram? (or) What is the use of prioritization matrix?

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32.What is matrix data analysis diagram

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33.When do we use matrix data analysis diagram?

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34.In what way, matrix data analysis diagram differs from all other management tools?

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35.What is decision tree or process decision programme chart (PDPC)?

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36.When do we use decision tree? (or) What is the purpose of constructing PDPC?

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37.What is arrow diagram?

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38.When do we use arrow diagram?

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39.what is six sigma (or) what is six sigma problem solving method?

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40.State the primary objective of Six Sigma.

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41.Write the key concepts of Six Sigma.

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42.What are the five phases in six Sigma process?

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43.Contrast the terms DMAIC and DMADV, in relation to 6σ concept.(or) What does DMAIC convey in six-sigma?

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44.What are the advantages of applying six sigma principle.

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45.Brief the scope of six sigma principle.

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46.What are the factors that distinguish six sigma concepts from traditional quality management concepts?

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47.Define benchmarking? Give an example.

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48.what are the objectives for benchmarking? (or) what are the reasons to benchmark?

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49.what are the different types of benchmarking in relation to objects being benchmarked? (or) What are the different ways of benchmarking?

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50.Classify benchmarking based on the nature of firms against which benchmarking could be done?

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51.List out any four benefits of benchmarking.

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52.What are the limitations of benchmarking? (or) What are the problems involved in benchmarking a direct competitor?

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53.Indicate any two strengths and weaknesses of benchmarking technique.

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54.What does FMEA stand for?

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55.What is meant by FMEA? (or) State the objective of FMEA.

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56.What are the various types of FMEA?

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57.List out any four benefits of FMEA.

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58.What are the inputs for preparation of FMEA?

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59.Write down the various stages of FMEA.

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60.Define failure rate.

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61.Differentiate the terms 'failure mode' and 'failure effects'.

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62.Define risk priority number (RPN). Also state its significance.

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