GE8077 - Total Quality Management Unit-4 Two marks

Subject Name: Total Quality Management

Subject Code: GE8077

B.E. Aeronautical/EEE/Civil/Mech/Mechatronics/CSE/others Dept - semester 07

B.E. Automobile/ECE/BME/Production/Medical Electronics/others Dept - semester 05

B.Tech. Chemical/I.T/Textile/Fashion/Bio-tech/others Dept - semester 07

Anna University Regulation 2017 B.E. Aeronautical/EEE/Civil/Mech/Mechatronics/CSE/others... Dept 7th semester & B.E. Automobile/ECE/BME/Production/ME/others... Dept 5th semester & B.Tech Chemical/I.T/Textile/Fashion/Bio-tech/others... Dept 7th semester GE8077 (Total Quality Management) 2 marks for 4th unit is provided below. GE8077 all units 2 marks, Total Quality Management all units notes & syllabus are listed down for students to utilize it for scoring maximum marks with our study materials.

1.What is quality circle?

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2.Who constitute a quality circle?

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3.Write the objectives/functions of quality circle? (or) State the significance of quality circles. (or) What sparked the interest of Indian manufacturers in quality circles.

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4.List out the elements of the quality control structure

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5.What are the roles of a facilitator in a quality circle?

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6.List out the potential benefits of implementing quality circles.

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7.What are limitations of quality circles?

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8.What do you mean by costs of quality?

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9.List the elements (or categories) of quality costs. (or) List the four major categories of cost associated with quality management.

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10.What is meant by costs of prevention?

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11.List any four elements of costs of prevention.

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12.What do you mean by costs of appraisal?

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13.What are the costs of appraisal?

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14.What is meant by costs of internal failure?

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15.List the components of costs of internal failure.

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16.What is meant by costs of external failures?

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17.Name any four elements of costs of external failure?

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18.What are hidden costs of quality?

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19.Define quality cost index.

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20.What are the techniques commonly used for analysing the quality costs?

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21.What is QFD?

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22.When is QFD used?

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23.What are the objectives of QFD?

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24.What do you mean by House of Quality?

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25.What are the six sections of a basic house of quality matrix?

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26.What are the four phases of product development in QFD process?

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27.Why is brainstorming considered as an effective tool?

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28.List out any four benefits of QFD.

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29.Define quality in terms of Taguchi's words.

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30.Write down the philosophy of quality loss function.

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31.State the concept of quality loss function. (or) What is Taguchi quality loss function? (or) What is the importance of Taguchi's quality loss function.

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32.What is the difference between Taguchi's approach and traditional approach?

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33.Define TPM?

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34.What are the objectives of TPM? (or) Why TPM is required?

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35.What are the big losses avoided by TPM?

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36.List out the various techniques adopted for JIT.

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37.What is the formula for calculating overall equipment effectiveness (OEE)?

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38.List out the benefits of TPM?

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39.List any four objectives of performance measures.

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40.How do the businesses people measure customer satisfaction?

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41.List any four performance indicators to measure production of a company.

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42.Indicate the different parameters for quality performance measurement.

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43.What are the criteria to evaluate the performance measures?

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44.List the performance indicators used to measure the performance of the supplier in an organisation.

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45.What performance measures would you suggest for airline passenger service?

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46.What are the strategic goals of performance measures?

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47.List down the techniques used for presenting performance measures.

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48.Define process capability index.

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49.What are quality awards?

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50.Name any two popular awards for quality.

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51.What is MBNQA?

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52.List any two national quality awards in India.

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