PTGE3755 Syllabus - Knowledge Management - 2023 Regulation Anna University

PTGE3755 Syllabus - Knowledge Management - 2023 Regulation Anna University

PTGE3755

KNOWLEDGE MANAGEMENT

 L T P C

3003

COURSE OBJECTIVES: The student should be made to:
• Learn the Evolution of Knowledge management.
• Be familiar with tools.
• Be exposed to Applications.
• Be familiar with some case studies.

UNIT I

INTRODUCTION

9

Introduction: An Introduction to Knowledge Management - The foundations of knowledge management- including cultural issues- technology applications organizational concepts and processes- management aspects- and decision support systems. The Evolution of Knowledge management: From Information Management to Knowledge Management - Key Challenges Facing the Evolution of Knowledge Management - Ethics for Knowledge Management.

UNIT II

CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING

9

Organization and Knowledge Management - Building the Learning Organization. Knowledge Markets: Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.

UNIT III

KNOWLEDGE MANAGEMENT-THE TOOLS

9

Telecommunications and Networks in Knowledge Management - Internet Search Engines and Knowledge Management - Information Technology in Support of Knowledge Management - Knowledge Management and Vocabulary Control - Information Mapping in Information Retrieval - Information Coding in the Internet Environment - Repackaging Information.

UNIT IV

KNOWLEDGE MANAGEMENT APPLICATION

9

Components of a Knowledge Strategy - Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries).

UNIT V

FUTURE TRENDS AND CASE STUDIES

9

Advanced topics and case studies in knowledge management - Development of a knowledge management map/plan that is integrated with an organization's strategic and business plan - A case study on Corporate Memories for supporting various aspects in the process life -cycles of an organization.

TOTAL: 45 PERIODS

COURSE OUTCOMES: Upon completion of the course, the student should be able to:
CO1: Understand the process of acquiry knowledge from experts.
CO2: Understand the learning organization.
CO3: Use the knowledge management tools.
CO4: Develop knowledge management Applications.
CO5: Design and develop enterprise applications.

TEXT BOOKS:
1. Srikantaiah, T.K., Koenig, M., “Knowledge Management for the Information Professional” Information Today, Inc., 2000.

REFERENCES:
1. Nonaka, I., Takeuchi, H., “The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation”, Oxford University Press, 1995.

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